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Healthcare Customer Service

A-Line Staffing Solutions Phoenix, AZ Full-Time
$14.00 - $16.00 / hour
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We are looking to hire a Pharmaceutical Representative for a WELL-KNOWN health system in Chandler, Phoeniz, and Tempe AZ

If interested, please apply directly to this job posting or contact Ann Marie Owen at A-line Staffing

Shift:  Flexible 8 hour shifts between 6:30 AM – 5:30 PM

Job Description:

·         The Representative will work closely with patients and providers to process prior authorization and drug benefit exception requests with Medicare Part D CMS Regulations

·         Research and conduct outreach via phone to requesting providers to obtain additional information to process coverage requests and complete all necessary actions to close cases

·         Responsible for research and correction of any issues found in the overall process

·         Phone assistance is required to initiate and/or resolve coverage requests. Escalate issues to Coverage Determinations and Appeals clinical pharmacists and management team as needed

Requirements:

·         Position requires schedule flexibility

·         Familiar with medical terminology and knowledge of medical coding

·         Ability to interpret billing documents

·         2 years experience in a call center environment

If you have any questions please contact Ann Marie Owen at A-line Staffing.

Recommended skills

Appeals
Scheduling
Medical Billing And Coding
Management
Clinical Pharmacy
Medicare Part D

Location

About the company

Salary Details

This salary was provided in the Job Posting.
$14-$16
Hourly Salary

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Healthcare Customer Service
$14.00 - $16.00 / hour
Estimated Salary: $70K
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