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777 S. State Road 7
Pompano Beach, FL
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Customer Service Representative - Immediate Openings
Global Response • Pompano Beach, FL
Posted 1 month ago
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Apply at: Global Response, 777 S State Road 7, Margate, FL 33068
Global Response is currently seeking Customer Service Representatives to join our Retail Customer Service teams! Represent a brand where everyone is responsible for doing anything and everything to contribute to the team's success.
The Customer Service Representatives will assist customers over the phone/chat/email in understanding the products, order statuses, placing orders, and cancelling orders. Candidates must be detailed oriented, organized and have a drive for offering excellent customer service. Candidates must have the ability to manage customers over and maintain a positive, professional and outgoing attitude.
Our call center provides outstanding customer service support on behalf of some of your favorite brands & for various well known national & international clients.
Customer Service Representatives will handle inbound customer calls, chat, e-mail, or social media for well recognized national and international companies in industries including retail, television, automotive &/or many others.
- Previous experience as a customer service team member, with the ability to support multiple channels - phones, email, social media, chat etc…
- Strong verbal and written communication skills,
- Must be friendly, engaged and committed on any communication channel.
- Desire to connect with customers personally, and a strong drive to support people and improve the customer experience at every level.
- A “bucks stops here” attitude, and a willingness to help customers resolve any and all needs.
- Ability to adapt and roll with changes that arise in a rapidly growing business.
- Excellent interpersonal communication skills; ability to communicate effectively with internal team members including senior management and peers.
- Great individual contributor AND team player.
- Ability to work independently with a high degree of accuracy.
- Proficiency in Google email and documents required.
- Must be willing to work one weekend day
- Flexible schedule
- High School diploma or GED, degree is a plus
- Email Resume or apply within M-F 8:30 a - 4:00 p. Global Response, 777 S State Road 7, Margate, FL 33068. 954-969-2433
Full Time Day, Midday & Evening Shifts. NOW HIRING. Immediate Opportunities. Paid Training classes this month.