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Company Contact Info

  • 777 S. State Road 7
    Pompano Beach, FL

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Customer Service Representative - Immediate Openings

Global Response • Pompano Beach, FL

Posted 1 month ago

Job Snapshot

Full-Time/Part-Time
Travel - None
Experience - 1 to 1 years
Degree - None
Telecommunications
Customer Service

Job Competition

75+

Applicants

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Job Description

Apply Today!

Apply at: Global Response, 777 S State Road 7, Margate, FL 33068

Immediate Opportunities!

Global Response is currently seeking Customer Service Representatives to join our Retail Customer Service teams! Represent a brand where everyone is responsible for doing anything and everything to contribute to the team's success.

The Customer Service Representatives will assist customers over the phone/chat/email in understanding the products, order statuses, placing orders, and cancelling orders. Candidates must be detailed oriented, organized and have a drive for offering excellent customer service. Candidates must have the ability to manage customers over and maintain a positive, professional and outgoing attitude.

Our call center provides outstanding customer service support on behalf of some of your favorite brands & for various well known national & international clients.

Customer Service Representatives will handle inbound customer calls, chat, e-mail, or social media for well recognized national and international companies in industries including retail, television, automotive &/or many others.

Job Requirements

  • Previous experience as a customer service team member, with the ability to support multiple channels - phones, email, social media, chat etc…
  • Strong verbal and written communication skills,
  • Must be friendly, engaged and committed on any communication channel.
  • Desire to connect with customers personally, and a strong drive to support people and improve the customer experience at every level.
  • A “bucks stops here” attitude, and a willingness to help customers resolve any and all needs.
  • Ability to adapt and roll with changes that arise in a rapidly growing business.
  • Excellent interpersonal communication skills; ability to communicate effectively with internal team members including senior management and peers.
  • Great individual contributor AND team player.
  • Ability to work independently with a high degree of accuracy.
  • Proficiency in Google email and documents required.
  • Must be willing to work one weekend day
  • Flexible schedule
  • Multi-Tasking
  • High School diploma or GED, degree is a plus
  • Email Resume or apply within M-F 8:30 a - 4:00 p. Global Response, 777 S State Road 7, Margate, FL 33068. 954-969-2433

Full Time Day, Midday & Evening Shifts. NOW HIRING. Immediate Opportunities. Paid Training classes this month.

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