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Collections 1 - 1173

American Cybersystems, Inc. (ACS Group) New York Full-Time
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Job Title               Collections 1 - 1173

Location                Long Island City, NY, 11101

Duration              03 -06 months  

Schedule              9-5 pm, hour for lunch 
Openings            3

Job Description –

  • Responsible for locating, reviewing and notifying customers of delinquent accounts by telephone or email to solicit payment.


  • Resolving Old Receivables – 90+ days old
  • Working off report given by manager – accounts and balances
  • Make a High Volume of calls to customers – external HVAC customers
  • Understand and document customer interactions in Oracle – then copy and paste into spreadsheet on a daily basis
  • Administrative responsibilities – emailing customers
  • Will be trained on internal systems – Oracle database, IDS, Risk Management
  • Will interact with internal employees who support same external base


  • High School Diploma and some college preferred. 
  • 2 to 4 years accounts receivable, high volume collections calling and customer service experience required. 
  • Working knowledge of Microsoft Excel, Outlook, and Word required. 
  • Experience with collections software such as Oracle a plus.

Skills required

Customer Service
Clerical Works
Computer Literacy
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ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. ACS Group conducts business through five operating brands – AIC, Analysts, ComforceHealth, MassGenics, and HireGenics – each with a specialized business focus. Our operating brands have provided targeted services and solutions for more than 50 years. ACS Group has grown to over $700 million in revenue with more than 12,000 employees and consultants worldwide. Recognitions include: #1 Largest Minority-Owned IT Consulting Company in the U.S. (2016 SIA); Inavero’s Best of Staffing® Client Diamond Award (2017). ACS Group is a certified MBE organization, and operating brand, HireGenics, is an NMSDC Corporate Plus® member. Headquartered in Atlanta, Georgia, ACS Group has offices across the U.S., in India, and an international presence in Canada and Latin America.

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