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  • Madison, WI

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Loan Processor

Connect Search, LLC • Madison, WI

Posted 1 month ago

Job Snapshot

$15.00 - $21.00/Hour
Credit - Loan - Collections

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Job Description

A rapidly growing bank in Madison is looking to hire multiple Loan Processors. Due to a recent merger, the Branch Manager is looking for the Loan Processors to start immediately.

Job Requirements

·        High School diploma, GED or equivalent work experience
·        College degree preferred
·        3 years mortgage lending (processing experience required)
·        Excellent oral and written communication skills to communicate effectively with diverse groups and individuals
·        Initiative and ability to create relationships of trust with customers, investors, and Bank personnel
·        Basic computer skills
·        Excellent organizational and data gathering skills
·        Excellent telephone skills/ etiquette
·        Position requires the need to work varied hours/days including occasional overtime as business dictates.  May need to travel to other branch locations
·        Subject to SAFE Act Registration Requirements

·        Order, process and review all loan file documentation, i.e. appraisal, title commitment, verifications of employment, deposits, etc. for accuracy and completeness
·        Review each loan for compliance with all regulatory and investor guidelines
·        Review and clear loan conditions for compliance with underwriting requirements
·        Work with client, lender and investor to insure documents are collected and conditions are cleared in a timely fashion
·        Move loan to closing within 30 days of receipt on 90% of all loan files
·        Manage an average pipeline of at least 60 loans a month
·        Review new loan files on daily basis for accuracy input from origination staff
·        Maintain data integrity of system data fields
·        Maintain control of assigned files
·        Review lock-in agreements to insure closing and funding occurs within lock period
·        Monitor daily pipeline reports to identify negative trends or problem loans
·        Log in and review daily mail
·        Maintain customer service satisfaction level of 95% or higher
·        Coordinate closing with clients, lender, closer and end investors as necessary
·        Participate in all required training sessions to increase knowledge and ensure compliance with all regulatory and investor requirements
·        Maintain adequate control of files to ensure compliance with all consumer protection statutes/ regulations in a defined area of responsibility
·        Implement Bank directed policy and any changes relating to regulatory amendments
·        Work with Residential Lenders on pipeline maintenance on weekly basis to ensure pipeline integrity
·        Provide outstanding customer service and display positive attitude at all times
·        Offer recommendations to streamline and improve processes for the benefit of the customer, and the bank
·        Obtain “satisfactory” ratings on all compliance/ audit reviews
·        Contact customer and lender on a weekly basis with status updates
·        Other duties as assigned by management

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