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Documentation Clerk

KNG OF PRUSSA Full-Time
$11.50/ hour
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Title: Documentation Clerk
Location: King of Prussia, Pennsylvania 19406
Duration: 3+ Months (Possible Extension)
Pay rate: $ 11.50 /hr
Flexible between 11:00 AM to 1:00 AM(any 8 hrs shift between that)

 
Job description:

  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
  • Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required

Any Corporate Experience

Recommended skills

Transaction Processing (Computing)
Transaction Processing (Business)
Balancing (Ledger/Billing)
Information Security
Customer Service
Complex Problem Solving

Location

Salary Details

Based on Job Title, Location and Skills
$11
Below Avg. Average Above Avg.

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Documentation Clerk
$11.50/ hour
Estimated Salary: $69K
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