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Microsoft Systems Engineer

Patriot Talent Solutions, LLC Johnson City, TN Full-Time
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Johnson City, TN | Microsoft Systems Engineer | Full time


We are actively recruiting a Microsoft Systems Engineer for our client in Johnson City, TN . This position is a direct hire. Due to client request, qualified candidates must be eligible to work in the United States without sponsorship.


Responsibilities:

  • lnstall and maintain infrastructure solutions
  • Provide break-fix support to clients when experience issues
  • Utilize troubleshooting skills to determine root cause and to implement appropriate solution to resolve network/server issues
  • Assist other technicians as needed
  • Documentation of work performed as well as providing customer network documentation
  • Ensure excellent customer service
  • Maintain and achieve certifications as requested
  • Meet deadlines and customer expectations
  • On Call responsibilities on a rotating basis
  • Evening and weekend work on occasion

Experience:

5 years deploying, troubleshooting and managing:

  • Windows Server 08/12/16
  • Exchange Server 2010/2013/2016
  • SQL Server 2008/2012/2016
  • VMWare
  • Active Directory
  • LAN/WAN
  • Customer Service (this will be client facing)
  • Network experience
  • ConnectWise PSA or other ticketing/CRM solution (a plus)
  • Citrix (a plus)

Qualifications:

  • Bachelor s Degree
  • CCNA (a plus)
  • lnstall and maintain infrastructure solutions
  • Provide break-fix support to clients when experience issues
  • Utilize troubleshooting skills to determine root cause and to implement appropriate solution to resolve network/server issues
  • Assist other technicians as needed
  • Documentation of work performed as well as providing customer network documentation
  • Ensure excellent customer service
  • Maintain and achieve certifications as requested
  • Meet deadlines and customer expectations
  • On Call responsibilities on a rotating basis
  • Evening and weekend work on occasion

Recommended skills

Serving (Food)
Server (Computer Science)
Wide Area Networks
Documentation
Customer Service
Active Directory
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