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Customer Service Representative at A.W. Companies

Customer Service Representative

A.W. Companies Lansing, MI Full-Time
$11.00/ hour
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We are on the lookout for Full-Time Customer Service Representatives!

Are you a problem solver? Do you enjoy working with people? Are you looking for an opportunity to advance your customer service skills and grow with a thriving company?

If that sounds like you, and you meet the qualifications below, apply today! We are searching for motivated Customer Service Representatives to assist with inbound calls in a call center environment.

Perks

  • Work from the comfort of your own home
  • A variety of schedules available
  • Benefits including health insurance, PTO and holiday pay
  • Plenty of opportunities for advancement
  • Fast growing, innovative and lively work environment

Qualifications


  • 1+ years' experience in a Customer Service role
  • High School Diploma
  • Reliable high speed internet required and ability to hard-wire to internet
  • Have your own computer (no Macs or Chromebook) with Windows 10 and 8GB RAM
  • Currently have, or willing to get a home phone line
  • Solid communication skills, positive and professional phone personality

  • Respond to inbound calls in a timely and professional manner.
  • Assist customers by answering questions and inquiries about products and services.
  • Address questions related to orders placed by customers
  • Follow-up with customers to ensure they have received quality customer service.
  • Complete after-call information and data entry to the system.

Recommended skills

Customer Service
Communication
Scheduling
Call Centers
Data Entry
Creativity
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