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Underwriters Customer Service

Safeway Insurance Birmingham Full-Time
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Safeway Insurance has been successfully writing automobile insurance since 1959.  We are a strong stable company that is committed to exemplary treatment of our customers and employees.  We provide a team-oriented working atmosphere where hard work and innovation are rewarded.  We offer the opportunity to share in the company’s growth and success plus the security of an attractive benefits package.  The A.M. Best Company, the most highly respected independent insurance industry analyst in the U.S., rates the Safeway Insurance Group as “A" Excellent. 


Position Summary:

We are expanding our Underwriting department and are looking for qualified underwriters /customer service individuals who will work with independent agents and policyholders through all facets of their automobile policies.  

Job Responsibilities: 

• Underwrite all new and renewal policies
• Review all policy changes
• Handle inbound calls from brokers and customers
• Accept and apply payments
• Handle and distribute all inbound documents via paperless imaging system
• Review/work assigned company reports for various processes

  • The ability to work independently to plan, set priorities and organize work
  • Customer service experiences
  • Excellent oral and written communication skills
  • Analytical skills
  • Experience with software applications, Microsoft Office Suite, Internet Explorer, etc.

 

Overview of Benefits:

  • Competitive salary
  • Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents
  • Employer Paid Short and Long Term Disability Insurance
  • 401K Savings Plan
  • Employer Paid Life, Accidental Death & Dismemberment
  • 9 Paid Holidays per year
  • Vacation, sick and personal days


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$48K
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Underwriters Customer Service
Estimated Salary: $64K
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Job ID: AL U/W

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Safeway Insurance has been offering insurance for over 50 years. Established in 1959, Safeway Insurance is the largest, privately held, family owned insurance company in the United States. We believe in the personal touch, with regional offices across the country.

The Safeway Insurance Group is rated "A" (Excellent) by industry analysts A.M. Best Company, and Safeway Property Insurance Company is rated "A" (Exceptional) by independent insurance rating organization Demotech.

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