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Company Contact Info

  • St. Louis, MO
  • Stivers Staffing

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Customer Service Representative

Stivers Staffing Services • St. Louis, MO

Posted 2 months ago

Job Snapshot

Full-Time
Travel - None
Experience - 2 years
Degree - High School
$14.00/Hour
Education - Teaching - Administration, Other Great Industries
Customer Service, Admin - Clerical

Job Description

Customer Service Representative - Bilingual Spanish


Customer Service Representative - Bilingual Spanish



Customer Service Representative - Bilingual Spanish

An educational organization in the West County area of St. Louis is in need of 3 Bilingual Customer Service Representatives who are fluent in Spanish and English to join their team! This is a full-time, temp-to-hire, opportunity to start immediately. The hours for this position are 8: 00am-5: 00pm, Monday-Friday. Pay for this opportunity is $14.00 per hour.  This client offers a great benefits packages, and a fun, friendly environment! They are a business casual company that offers a variety of perks to their employees while on the job!   

JOB DUTIES:

  • Receive calls, emails, and online chat requests from students and respond in a timely manner
  • Assist with a variety of troubleshooting needs, such as password resets and site navigation assistance
  • Document interactions and conversations with students into company database
  • Discuss products and services with current and potential students
  • Assist students with re-enrollment process and course selection
  • Escalate problems to the manager as needed
  • Additional support duties as assigned 
REQUIREMENTS: 
  • 2+ years experience in a customer service/call center role required
  • Fluency in Spanish and English 
  • Previous experience in troubleshooting or help desk role highly preferred
  • Strong typing and data entry skills required
  • Excellent problem solving skills and a high level of attention to detail a must
  • Stable work history
  • Per the clients request, the ability to pass a pre-employment criminal background check 
Please apply online for immediate consideration. All qualified candidates will be contacted.

Customer Service Representative - Bilingual Spanish


Customer Service Representative - Bilingual Spanish


    

Job Requirements


Customer Service Representative - Bilingual Spanish


REQUIREMENTS: 
  • 2+ years experience in a customer service/call center role required
  • Fluency in Spanish and English 
  • Previous experience in troubleshooting or help desk role highly preferred
  • Strong typing and data entry skills required
  • Excellent problem solving skills and a high level of attention to detail a must
  • Stable work history
  • Per the clients request, the ability to pass a pre-employment criminal background check 


Related terms:  csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator.


Customer Service Representative - Bilingual Spanish


Job ID: 32720
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