Essential Duties and Responsibilities:
The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
Investigate the prospect’s needs and assist in developing a strategy to win business
Assist the Sales Teams in making tactical decisions regarding the sale.
Identify compelling events or specific business problems and offer attractive solutions to the client.
Provide specialized technical support to the prospect/customer using best practices’ techniques along with other available resources provided to the Sales Engineering group.
Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present solutions in the best possible light for customers, resellers, integrators, etc.
Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
Adapt to new situations and opportunities that may include multiple Integrators on a common customer network
Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.