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Service Desk

Addison Group Houston, TX Contractor
$74,598.00 (Careerbuilder est.)
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RESPONSIBILITIES

  • Provide first and second line support to all system users. Working with other IT management and staff, the candidate will ensure that the operations of the IT Service Desk support the company’s business strategy and priorities at their location or other assigned locations.
  • Provide Tier I and II support for desktops, network printing, and supported software.
  • Provide Tier I and II support for business tools such as SAP and other software as required.
  • Participate in IT project services initiatives that include solution design.
  • Provide onsite technical support as required.
  • Build/image IT equipment, manage assets, and deploy to end users.

QUALIFICATIONS

  • Proven ability to successfully collaborate with a group of systems and business professionals in a service-group capacity.
  • Strong leadership and teambuilding skills (hands-on).
  • Take initiative to identify opportunities/problems and ensure appropriate action is taken.
  • Strong analytical, communication, and process skills.
  • Strong insight into energy and manufacturing business processes.
  • Strong knowledge of IT Infrastructure (desktop hardware and software, network infrastructure, servers, and communication systems).
  • Broad understanding of technologies used in manufacturing and service business.
  • Experience with supporting IT General Controls in the area of service support.
  • ITIL certification or experience would be an asset.
  • Degree/diploma in Computer Sciences or equivalent.
  • Must be fluent in English and Spanish.

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Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$74,598
Avg. Yearly Salary
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Job ID: 428570

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