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Customer Service Representatives $16/HR Job ID: 408669

Addison Group Bolingbrook Full-Time
$16.00/ hour
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Customer Service Representatives $16/HR Job ID: 408669

 

Our client is seeking a Customer Relations Specialist to join their Customer Service Team! They offer hands on training with a dynamic and fun work environment. If you enjoy going the extra mile for customers and want to take your career to the next level, this opportunity is for you!

 

Location: Bolingbrook, IL

 

Compensation: $16 Hour

 

Job Responsibilities:

  • Provides information about products, services, account information, and order-status, takes orders, addresses questions or concerns, and maintains customer profiles
  • Resolves service or billing issues by exchanging merchandise, refunding payment and adjusting bills accordingly
  • Makes a record of all customer interactions and transactions by recording details of inquiries as well as the action taken to resolve the matter
  • Contacts customers in response to inquiries or to notify them of claim investigation results and any order adjustments and performs address verification (AVS) as warranted
  • Refers unresolved customer issues to designated departments for further investigation
  • Confirms that appropriate changes were made to resolve customer concerns

Job Qualifications:  

 

  • Two (2) years of experience working with customers in a retail environment or call center required
  • Open to working 1 weekend day 1 or 2 times a month
  • A Plus if Bilingual (Spanish)  

 

Why choose Addison Administrative & HR?

 

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

 

 

 

Recommended skills

Spanish Language
Merchandising
Customer Relationship Management
Refunding
Recording
Investigation
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Addison Group specializes in filling your company’s contract, contract-to-hire, or direct hire positions in seven core industries. From the first interview to the final hire, our customized process allows you to decide how involved you want to be as we identify the talent you need to keep your work flowing.

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