Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Customer Sales Specialist

Birmingham Full-Time
$27,000.00 - $30,000.00 / year
Apply on company site
Customer Sales Specialist
$27,000 - $30000 
Birmingham, AL
 
PangeaTwo’s goal is to ensure that each recruitment opportunity yields rewarding dividends for both candidates and clients.  To survive in the employment world, we suggest you disengage your internal compass and allow us to lead you to unexplored opportunities in your career.  Allowing our professional recruiters to be engaged in your career transition might actually be more beneficial and satisfying to you.  PangeaTwo specializes in executive and support positions focused in Accounting, Administrative Support and Information Technology searches across the Southeast.  Allow our recruiters the opportunity to speak with you about our current opportunities.
 
Our partner in Birmingham, AL is in need of a Customer Sales Specialist.  This person provides sales and support to established customers in a contact center environment. They are responsible for selling to existing customers, maintaining and growing sales through various communication channels with existing customers, handling customer service inquiries and updating multiple systems, as necessary.
 
Job Description:
  • Successfully sell products to established customers via multiple customer contact channels
     through up-selling and cross-selling established products and introduction of new brands
     and packages which results in increased volume and profitability.
  • Resolve all inbound and outbound support requests per established guidelines.
  • Identify and act as a company ambassador by offering best sales programs to drive customer
     value and grow the customer beverage business
  • Deliver professional account management for designated customers.
  • Utilize effective communication skills to ensure customer expectations are successfully
     achieved with all internal/external stakeholders.
  • Actively listen to customer inquiries and apply job knowledge to accurately complete the
     necessary request to ensure customer satisfaction.
  • Research account call history and use applicable resources/tools to problem-solve and make
     appropriate decisions to meet customers’ needs and resolve issues.
  • Escalate customer issues within established guidelines to ensure timely resolution.
  • Works with Field sales organization; customer sees the call center as a part of a tightly
     integrated customer management solution.
  • Understands performance metrics and improves quality and capabilities to meet and/or exceed
     goals.
  • Access multiple system applications simultaneously to effectively provide sales and service to
     customers.
  • Actively participate and contribute in engagement and team building activities.
  • Assist with projects per business needs.
  • Associate degree (A. A.) or equivalent from two-year College or technical school; or
     related experience and/or training; or equivalent combination of education and experience.
  • One (1) year experience working in various computer applications
  • One (1) year sales experience
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand policies/guidelines and use them as intended
  • Demonstrated ability to provide outstanding customer service
  • Demonstrated ability to successfully work independently and in a team environment
  • Demonstrated ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Proven ability to communicate persuasively, effectively and in a professional manner
  • Proven ability to communicate effectively both verbally and in writing
  • Additional duties as assigned.
  • Exceptional attention to detail, in terms of both language and numerical information
  • Working knowledge of information systems and above average computer skills
  • Ability to multi-task, strategically plan, follow a course of action, and meet timelines
  • Able to work both independently and as part of a team
  • Willingness to constantly learn and suggest new ways of doing things

Skills required

Address Prospective Client
Create Sale Plan
Identifying New Prospects
Bid Strategies
Market Trend
Customer Service

Location

Salary Details

Based on Job Title, Location and Skills
$29K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Sales Specialist
$27,000.00 - $30,000.00 / year
Estimated Salary: $90K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.