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Customer Service Representative at Cadre

Customer Service Representative

Cadre Green Bay, WI Full-Time/Part-Time
$14.00 - $15.00/Hour
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Are you a Customer Service Representative who enjoys a busy and fast-paced environment? Are you a Customer Service Representative who wants to work in the medical field?

Our client is a well-known healthcare facility that is committed to providing the best care. They offer their employees a comprehensive and competitive benefits package along with a work environment that is team oriented and family friendly.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will work the Telehealth department.

  • Answer incoming calls
  • Gather information and answer questions, set appointments, take appointment cancellations and reschedules and potentially handle medical triage calls
  • Documentation of call

WHAT YOU NEED:

  • 1+ year of customer service, receptionist / administrative experience
  • Comfortable using the phone while also navigating on the computer
  • Medical / healthcare experience and/or an understanding of medical terminology ideal
  • Computer savvy
  • Work well independently in a team focused environment
  • Strong attention to detail
  • Excellent customer service skills both in person and over the phone
  • Able to work in a fast paced environment
  • Good decision making skills
  • Able to handle highly confidential information
  • Reliable

WHAT YOU GET:

  • Well-known company with a great reputation
  • Company that takes care of their employees
  • Company likes to promote from within

GENERAL INFORMATION:

Hours: Full-time or part-time hours between 7:00am – 11:00pm, contact us for details

Length: Temporary to Hire

Pay for the Customer Service Representative position: $14.00 - $15.00 / hr. – based on experience

Location: Green Bay, WI

Job ID: 139354

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

Recommended Skills

  • Administration
  • Customer Service
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Job ID: 139354

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