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  • Austin, TX

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Customer Support Representative

Addison Group • Austin, TX

Posted 9 days ago

Job Snapshot

Full-Time
Experience - 2 to 5 years
Degree - High School
Other Great Industries
Customer Service

Job Competition

34

Applicants

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Job Description

Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client, is looking for a Customer Service Representative to join their team. Please contact us today to discuss this opportunity!

Position Responsibilities:

  • Customer Service Representative is responsible for developing relationships with customers to coordinate all aspects of service
  • Customer Service Representative will navigate customer profiles within SAP and provide assistance with data entry, reconciliations, invoices, etc
  • Customer Service Representative must maintain client files, contracts and correspondence in SAP
  • Customer Service Representative prepares invoicing and billing information in SAP
  • Customer Service Representative enters and updates information in SAP
  • Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met

Job Requirements

Position Requirements:

  • Customer Service Representative must have proven experience thriving in a team oriented environment
  • Customer Service Representative must possess a minimum of 2 years office work experience including customer facing experience
  • Customer Service Representative must have proficiency in Microsoft Office
  • Customer Service Representative must have current SAP knowledge and working experience
  • Customer Service Representative must possess excellent verbal and written communication skills
Job ID: 390569
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