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Branch Manager (Trainee) - East Side of Cleveland, OH., area

Third Federal Savings & Loan Cleveland Full-Time
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We are looking for a Branch Manager (Trainee) with 5 years of recent experience in retail branch banking.  Candidates will be current Retail Branch Managers who thrive in a team based environment and are committed to delivering outstanding customer service.  Proven hands on people management skills are required.  Recent mortgage loan application experience is a plus. Training and ultimate branch assignment will be on the East Side of Cleveland.


Responsibilities:


•Provide leadership, coach, train, and manage performance of branch staff


•Ensure branch operational integrity and compliance in all branch policies and procedures


•Provide consistent quality customer service to both internal and external customers that meet or exceeds established standards


•Ensure that team members exceed customer satisfaction expectations and demonstrate Third Federal’s values


•Participate in branch functions and community activities to promote bank’s image and growth


•Responsible for communicating and implementing changes to policies and procedures


•Other duties as assigned or requested


•High school diploma or equivalent; College degree preferred

•Minimum of 5 years of recent experience managing a retail branch bank

•Recent experience taking conventional Mortgage Loan applications (purchase, construction/perm,  refinance) is a plus

• Two years of recent experience taking Home Equity Line/Loan applications

•Proven communication skills

•Proven leadership qualities with strong ability to supervise and instruct

•Proven track record in meeting objectives; ability to meet deadlines; ability to manage to multiple objectives

•Strong PC skills including: Word, Excel, and Automated Mortgage Application Software

 

 

NOTE: The position requires recent Retail Branch Management experience,  this is not a Mortgage Originator position.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Skills required

Negotiation
Time Management
Administration
Resolve Customer Issue
Financial Analysis
Leadership
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Job ID: Branch Mgr. Trainee

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Third Federal Savings and Loan Association (NASDAQ: TFSL), is a leading provider of savings and mortgage products, and operates under the values of love, trust, respect, a commitment to excellence and fun. Founded in Cleveland in 1938 as a mutual association by Ben and Gerome Stefanski, Third Federal’s mission is to help people achieve the dream of home ownership and financial security. It became part of a public company in 2007 and celebrated its 80th anniversary in May, 2018. Third Federal, which lends in 21 states and the District of Columbia, is dedicated to serving consumers with competitive rates and outstanding service. Third Federal, an equal housing lender, has 21 full service branches in Northeast Ohio, eight lending offices in Central and Southern Ohio, and 17 full service branches throughout Florida. As of March 31, 2018, the Company’s assets totaled $13.96 billion. For more, visit our website at Thirdfederal.com.

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