PrideStaff is a national staffing organization with branches across the U.S. – each office locally-owned and plugged into the community. Our recruiters are dedicated to getting to know you and proactively advocating on your behalf with leading employers. We want to see you succeed!
We are currently seeking an Administrative Assistant for one of our top clients. This is an excellent career growth opportunity for a positive individual with strong organizational skills.
Customer Service Representative
As a Customer Service Representative, you will perform a variety of administrative clerical office functions. You will work in a call center environment and will make inbound as well as outbound call to customers.
Other responsibilities of the Customer Service Representative role include:
Answering inbound and making outbound calls to customers in a professional manner
Researching information using multiple resources and route calls to appropriate resource
Provide customers with product and service information and resolve customers concerns and complaints
Enter customer information in the system and identify and escalate priority issues
Completing call log and producing call reports
Provide follow up customer calls when necessary
In the Customer Service Representative role, you must be an excellent communicator with outstanding and effective listening skills. We are seeking a dedicated individual with excellent written and verbal communication skills.
Additional requirements for the Customer Service Representative will include:
High school diploma or equivalent certification
At least 1 year of experience in in a customer service role within a call center environment
Strong data entry / typing skills and computer skills
Experience selling products or services over the phone
Must be age 18 or older
Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers. You may be on a temporary assignment, but you are not temporary to us!
See what some of our Field Associates have to say:
“They don’t make you pay to search for jobs, they are searching for you"
"PrideStaff was able to find what job fit me"
“Without them I wouldn’t have the position I have now"
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