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Customer Service Representative

PrideStaff Vienna, VA Full-Time
$12.00 - $15.00 / hour
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Job Description

At PrideStaff we work for you!
Your success is our goal!

PrideStaff is a national staffing organization with branches across the U.S. – each office locally-owned and plugged into the community. Our recruiters are dedicated to getting to know you and proactively advocating on your behalf with leading employers. We want to see you succeed!

We are currently seeking an Administrative Assistant for one of our top clients. This is an excellent career growth opportunity for a positive individual with strong organizational skills.

Customer Service Representative

Job Responsibilities

As a Customer Service Representative, you will perform a variety of administrative clerical office functions. You will work in a call center environment and will make inbound as well as outbound call to customers.

Other responsibilities of the Customer Service Representative role include:

  •  Answering inbound and making outbound calls to customers in a professional manner
  •  Researching information using multiple resources and route calls to appropriate resource

  •  Provide customers with product and service information and resolve customers concerns and complaints
  •  Enter customer information in the system and identify and escalate priority issues
  •  Completing call log and producing call reports
  •  Provide follow up customer calls when necessary

Job Requirements

In the Customer Service Representative role, you must be an excellent communicator with outstanding and effective listening skills. We are seeking a dedicated individual with excellent written and verbal communication skills.

Additional requirements for the Customer Service Representative will include:

  • High school diploma or equivalent certification
  • At least 1 year of experience in in a customer service role within a call center environment
  • Strong data entry / typing skills and computer skills
  • Experience selling products or services over the phone
  • Must be age 18 or older

Why PrideStaff? 

Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers. You may be on a temporary assignment, but you are not temporary to us!

See what some of our Field Associates have to say:

“They don’t make you pay to search for jobs, they are searching for you"


"PrideStaff was able to find what job fit me"

“Without them I wouldn’t have the position I have now"

Join our Network of Opportunities!

Apply today or Call

Recommended skills

Customer Service
Computer Literacy
Clerical Works
Data Entry
Active Listening
Verbal Communication
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