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Customer Service and Marketing Executive job in Atlanta at Savage Atlanta

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Customer Service and Marketing Executive at Savage Atlanta

Customer Service and Marketing Executive

Savage Atlanta Atlanta, GA Full Time
$35,000 - $39,854/Year
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*This Role is not Remote*

We are working with an internationally recognized client who is a leader in their industry. Based in the Atlanta area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Sales, Marketing support and Customer Service, and Brand Representation.

The Duties of the Customer Service and Marketing Executive:

  • Be the professional face of our client

  • Speaking with new and existing customers on a face to face basis to increase customer retention and generate business leads for our client

  • Analyze sales and renewals

  • Act as point of contact for our client's customers

  • Provide an outstanding level of customer service on behalf of our client and company

  • Advise all customers with their needs and inquiries, ensuring their questions are answered appropriately

Experience Required:

  • Previous marketing/customer service experience is desired but by no means necessary as training is provided

  • Some experience in a customer-facing role will be advantageous to your progression; customer service, hospitality, brand promotion, etc.

  • Literate in English and proven written and verbal communication skills

Personal Skills Required:

  • Must thrive working in a fast-paced, vibrant environment

  • Fast learner who can retain product information

  • Confident, outgoing, and approachable

  • Capable to work under pressure & meet deadlines

  • Strong customer service skills whilst being assertive and polite

To find out more about this opportunity we have on offer, please send us your up-to-date resume and our HR team looks forward to contacting you very soon.

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Explain Product Feature
  • Identify Customer Need
  • Resolve Customer Issue
  • Retention Management
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