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Store Kiosk Customer Service Representative job in Cleveland at Synaptic Inc

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Store Kiosk Customer Service Representative at Synaptic Inc

Store Kiosk Customer Service Representative

Synaptic Inc Cleveland, OH Full-Time
$33,280.00 - $55,000.00 / year
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We are now hiring for a Customer Service & Sales Representative. Our rapidly growing management firm is currently partnered with clients in industries ranging from home improvement and technology! We are searching for a Customer Service & Sales Representative to work hard in an entry level position with opportunity for management.


We are seeking candidates that are outgoing, personable & competitive and are looking for both professional and personal development. We have found that applicants with a background in customer service or marketing are easily trained into our Account Manager position. Ideal candidates are recent graduates, or professionals with customer service, marketing or management experience and are looking for a career change because this is an entry level position.


Requirements:

  • Meet or exceed weekly and monthly quotas for sales leads and future business prospects
  • Build and manage relationships with potential customers and clients
  • Work strategically with the sales team in a business development and lead generation capacity
  • Potentially help manage and oversee a campaign and team of associates
  • This position will have the opportunity to advance into an Account Executive role

Qualifications:

  • Comfortable working both independently and as part of a team
  • Customer service or sales experience
  • Interest in Management Opportunity

For Immediate consideration APPLY NOW!

*** WE DO NOT PARTICIPATE IN ANY DOOR- TO- DOOR, TELEMARKETING, OR BUSINESS TO BUSINESS**


  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

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