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Job Requirements
- Serve as the lead point of contact for all customer account management matters. Capitalize on developing Customers For Life.
- Improve efficiencies within the framework of the customer's relationship with the company. Build and maintain customer relationships.
- Maximize aftermarket business with accounts.
- Serve as the business relationship manager and develop new business with existing clients and/or identify areas of opportunity to create business with non-existing customers.
- Ensure the timely and successful delivery of our products and services according to customer needs and objectives.
- Maintain parts cabinets and criteria for additional cabinets.
- Use Badger and call sheets to track customer interactions.
- Properly follow company and OSHA procedures.
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Customer Service Representative
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This position is charged with the responsibility of aggressively marketing the dealerships total parts and service capabilities. Develop sales leads, market our rental department, additionally develop, initiate and coordinate follow-up programs for all major customer purchases. Maintain profiles of all customers and potential customers for assigned territories.
Excellent Benefit Package:
Competitive Salary, Health & Dental Benefits, Life Insurance, Paid Leave/Paid Holidays, 401(k)/Profit Sharing Plan, Short-Term & Long-Term Disability.
- Serve as the lead point of contact for all customer account management matters. Capitalize on developing Customers For Life.
- Improve efficiencies within the framework of the customer's relationship with the company. Build and maintain customer relationships.
- Maximize aftermarket business with accounts.
- Serve as the business relationship manager and develop new business with existing clients and/or identify areas of opportunity to create business with non-existing customers.
- Ensure the timely and successful delivery of our products and services according to customer needs and objectives.
- Maintain parts cabinets and criteria for additional cabinets.
- Use Badger and call sheets to track customer interactions.
- Properly follow company and OSHA procedures.
Recommended skills
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