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Company Contact Info
- Augusta, GA
- Giselle Strowbridge
- Phone: 770-698-3589
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Customer Service Representative
Hire Dynamics • Augusta, GA
Posted 12 days ago
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Hire Dynamics is currently recruiting for Call Center - Customer Service jobs in Augusta GA. These are great long term, contract to hire opportunities. Apply Now if you meet the qualifications below!
Requirements for this Call Center - Customer Service job include:
- Must have at least a minimum of 1-year customer service or 6 months call center experience preferred
- Receive 100-120 calls per day (15 customers per hour)
- Must be flexible to work Monday - Friday
- High School diploma or equivalent required
- Ability to type a minimum of 30 wpm
- Ability to work in high pressure environment
- Ability to multi-task and make problem solving skills
- Communicate effectively over the telephone and convey a customer-centric attitude
ARE YOU READY TO APPLY?
- Can you handle customer request via phone calls, chat sessions and emails with the highest degree of courtesy and professionalism to resolve caller issues with one call resolution?
- Can you offer alternative solutions where appropriate with the objective of owning the callers request to resolution?
- Can you handle incoming customer calls validating caller and processing request for optimal resolution on the first call?
- You are unable to miss time or days during the training class, please ensure you are able to be present during training.
- Bonus Inventives
- Eligible for Medical, Dental & Life Insurance benefits
Apply Now if you are interested in this Call Center - Customer Service job in Augusta, GA.