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Administrative Assistant / Customer Services job in Miami at UnitedHealth Group

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Administrative Assistant / Customer Services at UnitedHealth Group

Administrative Assistant / Customer Services

UnitedHealth Group Miami, FL Full Time
$41,604 - $76,800/Year
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UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota. It offers health care products and insurance services.


The Administrative Assistant is responsible for performing secretarial and administrative duties. The Administrative Assistant executes complex and confidential secretarial and administrative assignments. This person applies advanced computer and process skills with a detailed understanding of the organizations operation. The Secretary/Assistant assists the Business System Administrator with day-to-day activities.
- Type formal letters, interoffice correspondence and miscellaneous documents; proofread work for accuracy and compose correspondence and responses to inquiries independently.
- Answer telephone and handle requests for information at an advanced level.
- Set up and maintain department records and files.
- Arrange travel schedules and reservations.
- Supervise and train others.

  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Greet and assist visitors.

Recommended Skills

  • Customer Service
  • Identify Customer Need
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  • Resolve Customer Issue
  • Resolve Request
  • Retention Management
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