Travel Agent / Corporate / Onsite 

Job Summary:

The Corporate Travel Agent is responsible for handling all duties required to making travel arrangements for employees, groups, guests and other stakeholders. This position will facilitate professional, accurate and cost-effective travel arrangements within company travel guidelines and policies. The incumbent needs to be an individual with an exceptional commitment to customer service, accuracy and self-reliance with a strong background on groups and SABRE

Reporting Relationships

This job reports to: Manager, Travel.

Duties & Responsibilities:

• Responsible for coordinating the Company’s travel needs in accordance with the Company’s policy;
  Schedule flight, hotel, and car accommodations for traveling employees.
  Research travel options (lowest logistical airfares, times, routing, etc.) and available inventory, suggest alternative dates/services and present applicable information for appropriate management approval in compliance with company travel policy;
• Research and resolve traveler inquiries (complaints, accounting issues, fare discrepancies, vendor issues, and hotel no-shows, bumping from flights
• Manage compliance with Company travel and expense policy and report out-of-policy requests to ensure compliance;
• Coordinate with appropriate departments to make travel arrangements for large company-sponsored functions, such as trade shows, training and other corporate events that require group travel
• Maintain appropriate files, databases, and travel related information;
  Build solid rapport with company employees by providing prompt, courteous, and friendly service;
• Evaluate overall travel program and make recommendations to improve efficiencies and cost effectiveness;
• Educate employees on reducing travel expenses, as required;
• Perform other duties or special projects as assigned;