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Customer Service Representative job in Chicago at FE Marketing

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Customer Service Representative at FE Marketing

Customer Service Representative

FE Marketing Chicago, IL Full-Time
$31,200.00 - $40,000.00 / year
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 *This Role is not Remote*


Are you a ambitious customer service and sales professional looking for an exciting new challenge?

Do you want to build on your skill-set and sell a highly sought after product and service range?

If so, this is a brilliant opportunity to join an innovative company at a pivotal point in our evolution.


We are looking for a suited individual to join their fast-growing sales team.


Role:

  • Contribute to the building of the sales pipeline by generating leads and referrals and building on existing client business within the account.

  • Establish a professional, working, and consultative, relationship with customers, by developing a basic understanding of their unique needs and finding the best-suited product to match these.

  • Offer up-selling suggestions where appropriate to ensure new business opportunities.

  • Describe the benefits of solutions, services, products, and promotions during the selling process.

Scope and Impact:

You will be performing within a fast-paced and exciting environment, where you’ll have the chance to play an integral role in driving our client’s future growth.


Knowledge and Skills Required:

  • Adequate knowledge of our client's products, services, to enable a sale - Full training will be provided.

  • Applies specialized technical product/service/solution knowledge to assess client's needs and identify opportunities to generate new business leads.

  • Work as a member of the sales team in providing support and giving input regarding account opportunities.

  • Negotiate and expand sales opportunities and increase our client's footprint and revenue.

  • Solid communication, presentation, and time management skills.

  • Excellent English in both written and verbal

  • Proven work experience in a customer-facing role, where communication, networking, and relationship-building were an integral part of the role.


Interested? To be considered, it is an advantage if you have previous sales experience. A results-driven approach and team player mentality are also essential. Apply with your updated resume. We look forward to hearing from you!

Recommended skills

Customer Service
Help Customer
Identify Customer Need
Resolve Concern
Resolve Customer Issue
Retention Management
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