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Podium Speaker

Diamond Resorts Lahaina Full-Time
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JOB SUMMARY
The Podium Speaker introduces Diamond Resorts International® to assigned tours through an approved, scripted presentation.
ESSENTIAL JOB FUNCTIONS
  • Facilitates a Microsoft PowerPoint presentation while speaking.
  • Ensures professionalism and excellence in podium presentation and podium material to include equipment.
  • Provides a high level of time management including presentation time and down-time.
  • Drives sales results.
  • Achieves budgeted Value Per Guest with monthly variance.
  • Assesses performance trends of Sales Representatives and provides regular feedback to Sales Representatives and Managers.
  • Provides ad hoc training as needed.
  • Embraces change dynamics aligning with strategic direction of Diamond Resorts International®.
  • Provides superior customer service in accordance with the Company DRIven to Excellence standards.
  • Consistently demonstrates how We Love to Say Yes™ by maintaining the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
  • Operates general office machinery (i.e., computer, copy machine, fax machine, etc.).
  • Performs special projects as assigned.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
EDUCATION
  • High School Diploma or equivalent. 
EXPERIENCE
  • A minimum (1) year of experience in the vacation ownership and public speaking field required.
  • No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
  • This position does not include any supervisory responsibilities. 

LICENSE & CERTIFICATIONS

  • Valid Real Estate License, specific to the state of employment.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
 
Specific skills and abilities include, but are not limited to the following:
  • Demonstrated ability to perform as a confident communicator who is able to adapt his or her strategy and approach to reach varied groups and individuals.
  • Strong memorization skills.
  • Professional appearance.
  • Positive and upbeat attitude to ensure a great work environment.
  • Excellent interpersonal and communication skills.
  • Detail oriented.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Competent in public speaking.

Recommended skills

Emergency Handling
Self Motivation
Time Management
Complex Problem Solving
Public Speaking
Professional Attitude
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At Diamond Resorts™, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations.

Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we’re a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation.

Diamond Resorts is an Equal Opportunity Employer

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