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Field Service Technician – Industrial Forklift Mechanic

MH Equipment Marshalltown, IA Full-Time
Safety bonuses, tool insurance, company van, cell phone, laptop
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If you are a skilled and friendly individual who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment!

Field Service Technician – Industrial Forklift Mechanic

Job Responsibilities  

  • Diagnose & repair lift trucks and other identified products
  • Communicate with the customer and provide a high level of customer satisfaction.
  • Perform only those repairs clearly and specifically requested by the owner of the lift truck or product.
  • Thoroughly document and assess the condition of the product related to other repairs that are not part of the repair or quote
  • Accurately account for all paid labor hours
  • Accurately account for all parts used and for van parts inventory
  • Submit complete documentation for all work in a timely manner, as required by management
  • Maintain cleanliness of equipment, tools, van and customer facility while working there
  • Keep your service van clean, neat, and well serviced at all times
  • Maintain company tools in working order and return them to the shop after use
  • Adhere to all Company Policies and Work Rules. 
  • Make repairs accurately and timely with minimum required call-backs or re-work
  • Keep manager advised of job progress, delays, changes, status, etc.

Field Service Technician – Industrial Forklift Mechanic

As a Field Service Technician with MH Equipment, you must possess a positive attitude, superb verbal and written communication skills and great customer service skills. You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork. You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

Additional requirements for the Field Service Technician include:

  • A technical background is required.  
  • Knowledge of hydraulics, electrical, fuel systems, charging systems are a plus.  
  • Must have own tools. 
  • Must have communication skills and be able to complete accurate paperwork.  
  • Must be able to meet the physical requirements of a service technician.  
  • Must have a valid driver’s license and good driving record.  
  • Must have a good attitude and be able to successfully work in a team environment.  
  • Regular and prompt attendance required.
  • Present a professional image in personal appearance, dress and preparation.
  • This may be an apprentice or journeyman position, depending upon the qualifications of the applicant.

Working Conditions:  Employee is expected to work forty hours per week plus overtime as required.

Field Service Technician – Industrial Forklift Mechanic


At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth. There are many opportunities to move up within the company to roles such as Service Manager, Branch Manager and beyond.

Additional benefits for the Field Service Technician include:

  • Medical, dental and vision insurance
  • Pet insurance
  • 401(K) retirement plan with employer match up to 50%
  • Pre-tax flexible spending account for healthcare expenses
  • Life and voluntary supplemental life insurance
  • Short and long-term disability insurance
  • Paid holiday, vacation, personal and sick days
  • 8 hours of paid time per year to volunteer at a charity of your choice
  • Tool insurance
  • Company provided uniform, service van, cell phone and laptop
  • Employee Assistance Program
  • Financial assistance for adoptions
  • Travel assistance
  • Designated corporate charities

    Field Service Technician – Industrial Forklift Mechanic

    MH Equipment is proud to be an Equal Opportunity Employer.

    For more information on who we are and what we do, please visit our website. We look forward to hearing from you!

Recommended skills

Hardworking And Dedicated
Field Service Management
Verbal Communication
Written Communication
Professional Attitude
Customer Satisfaction


About the company

Career Path

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Field Service Technician – Industrial Forklift Mechanic
Safety bonuses, tool insurance, company van, cell phone, laptop
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Job ID: Marshalltown, IA


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