Working closely with Client Engagement (CE), Product Lead (PL), and Subject Matter Experts (SME) to gather and document client requirements. Complete required BA documentation. Document and clarify UAT feedback. Work closely with data team on data conversion projects. May need to Demo configuration updates to the internal team. Providing information to Industry Standard Baseline Template (ISBT) team on what they have seen from various clients.
You will be tasked to complete BA Documentation (workbook, workflow diagram, Homework, feedback log, tickets) using • Excel, Word, Visio and Jira. Familiarity with V-lookups is a plus
Updating and creating client process flow designs using Visio
Responsible for documenting and working to clarify client specific routing rules or user assignment triggers
Ability to work on multiple projects and multiple swimlanes
Working closely with the Business leads to Iron out the Requirements including conversion documentation and mapping.
Will need to be the point person for Tiger teams or Data team to document missing information on Requirements. This will require the ability to be well organized, detail oriented and communicate effectively.
Attend client calls with the Business leads, and be able clearly capture any requirement decisions being made.
Will be required to work on multiple projects and different solutions at a time.
Minimum and essential qualifications, experience and technical expertise required to complete role
1 to 3 year BA experience
Bachelors Degree preferred
Pharmaceutical Life Science Experience is a plus
Envision Product Knowledge is a plus
Knowledge of Software implementation Agile Methodologies a plus
Familiar with Excel, Visio and other MS Office tools
Programming knowledge a plus
SQL knowledge a plus
Data Migration experience a plus
SaaS experience a plus
Abilities and behaviors required for success in the role
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