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Customer Service Representative - Immediately Hiring! job in Jersey City at PFDG

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Customer Service Representative - Immediately Hiring! at PFDG

Customer Service Representative - Immediately Hiring!

PFDG Jersey City, NJ Full Time
$35,360 - $55,000/Year
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Primary Focus is a rapidly growing, innovative business consulting firm on a mission to revolutionize the consumer experience. We provide an unmatched experience for all of our consumers, thanks to our remarkable Customer Service Representative team. We are a family, and it is this bond of trust, interdependence, and responsibility that enhances our ability to achieve recurring success. Our ability to function as a cohesive Customer Service Representative and sales team ensures that we offer our associates and our clients unlimited growth and business development.

If you have a great attitude and outgoing personality, we'll provide all the necessary tools to be successful. Our office has a very energetic, competitive, and fun environment.


We Are Looking For A Customer Service Representative Who Is:

  • Reliable : 100% integrity, responsible, and winning attitude

  • Consumer-centric : Enjoys interacting with others and making someone’s day

  • Versatile/flexible : Ability to roll with the punches, think swiftly on your feet, close a sale in needed, and develop brilliant solutions

  • Achievement-oriented : Thrives on taking challenges head-on to accomplish set sales goals

  • Autonomous/Independent : Works exceptionally well with minimal direction

  • Innovative : Creative with the ability to think outside the box


As A Company We Are:

  • Growth-oriented : We are competitive and want to see infinite growth for our team members

  • Performance-oriented : We want to see all of our Customer Service Representative and Sales Associates achieve their highest potential

  • People-oriented : We are supportive, family-oriented, and fairness-focused

  • Team-oriented : We are an upbeat, inclusive, and collaborative environment

As A Customer Service Representative You Will:

  • Ensure accurate entry of customer contact information

  • Maintain a positive and cheerful attitude when working with a variety of customers

  • Handling all questions and inquiries from new and potential customers face to face

  • Exceed targets and sales goals by upselling and promoting new products and/or services

  • Resolving customer issues in a friendly, helpful way

  • Assist the sales team in acquiring and retaining new customers

  • Maintain comprehensive knowledge of our clients or sales promotions by attending client meetings

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Help Customer
  • Resolve Concern
  • Resolve Customer Issue
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