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Dealer Operations Manager, Northwest Region

Nissan Bellevue Full-Time
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Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation. Our culture is one where personal development, mentorship and recognition are a priority and where each individual's role is clearly linked to the success of the organization.

Nissan’s Northwest Regional Sales office in Bellevue, WA is looking for strong sales professionals to cover a select group of 11-13 dealers in of our districts across Washington, Montana, Idaho, Oregon, Hawaii, Alaska.

Dealer Operations Manager’s (DOM) Essential Job Functions:

  • Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships.
  • Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations.
  • Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Reviews and monitors marketing and advertising plans for dealerships.
  • Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion.
  • Understands other external consultant’s services currently utilized or considered by dealership. Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership. Coordinates with Regional Customer Experience Manager on analysis of quality of customer interface and service. Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
  • Assists AGM with Market Representation related issues and actions within assigned dealerships. Understands dealer agreements and required performance and policy compliance for dealerships.

Minimum Qualifications: 

  • Bachelor’s Degree in Business, Marketing, Finance, Economics or related field required from an accredited university.
  • 6+ years of progressive OEM related Marketing and Sales experience for the senior level including: A minimum 3 years of experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager Level or similar type of position.
  • 2+ yrs of experience within a previous dealer contact support role such as Fixed Operations Manager or Dealer Operations Manager role
  • Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Understands dealer agreements and required performance and policy compliance for dealerships
  • Must reside in assigned district; future mobility within region also required

Nissan is an Equal Opportunity Employer for all. Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. Visa sponsorship for this position is not available at this time.

Bellevue Washington United States of America

Recommended skills

Customer Experience
Operations Management
Retail Sales
Sales Management


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Dealer Operations Manager, Northwest Region
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Job ID: R00023846


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Nissan is made up of a richly diverse group of people, as reflected in the company's leadership team and the numerous corporate outreach programs in which we participate in the community. Together, we have what it takes to build cars and trucks with the power to change both the way you view the world and the way you move in it.

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