Connection has a fantastic opportunity with our organization in Schaumburg, IL. We are looking for a Senior IT Services Project Manager. This is a full time, permanent opportunity with benefits. In this position, you would have the opportunity to complete a variety of tasks, enjoy excellent benefits, work independently, and work on a variety of different service opportunities.
Provides project management services for service delivery projects
Develops relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables
Utilizes internal resources and third-party service providers to fulfill project requirements
Proactively manages, controls and drives project scope, budget and schedule
Proactively mitigates risks and issues
Uses problem solving skills on escalated issues
Acts as a primary point of contact for the project
Mentors less experienced project managers
Drives process improvement within the PMO
May manage internal company projects
Defines solutions for demand opportunities per request and in conjunction with the Sales team and Manager
Works with Product Management, Business Development, partners, and engineers to create complex solution offerings
Assists Account Team and / or SBDM with solutions
Confirms milestone completions and ensures time and expenses are entered correctly and validated following Connection PMO's best practices and established processes
Updates systems and PMO Manager as required
Performs or oversees billing submissions
Performs administrative closing of projects per established project management methodology
Completes Weekly Status and Portfolio Reporting.
12 years of total years of career experience with a minimum of 7 years progressively responsible project management experience
PMP certification -- A MUST
Experience with IT Managed/Professional Services
Experience working with Infrastructure and the PMO
Intermediate to advanced knowledge of Microsoft Excel, Word and PowerPoint with ability to update spreadsheets and to perform intermediate calculations in Excel
Experience creating project schedules using Microsoft Project
Customer oriented with ability to listen to and anticipate needs of the customer
Project management experience with creating project artifacts including charters, budgets, rosters, risk registers, mitigation plans, schedules, and communication plans
Experience with requirements gathering, holding/leading meetings
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Our goal is simply stated. We make information technology work for our customers.
Our mission is to serve businesses, government agencies, educational institutions and individuals with trusted guidance, exceptional service and innovative products throughout the information technology lifecycle.
Since our founding in 1982, the Connection team has set the standard for customer service in the information technology industry. We strive to create a foundation for long-lasting, rewarding partnerships, offering expert guidance, exceptional service, and innovative strategies to empower customers to make informed IT investment decisions.
It is this collaborative approach to the design, deployment and support of technology that has fueled Connection’s growth and earned the Company the reputation of trusted advisor to small businesses, enterprises, government agencies, educational institutions and individuals alike.