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  • 498 Conklin Avenue
    Binghamton, NY 13903

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Sales Operation Manager

TeamWorld, Inc. • Binghamton, NY

Posted 2 months ago

Job Snapshot

Travel - Negligible
Experience - 10 years
Degree - 4 Year Degree
Other Great Industries

Job Description

The Sales Operations Manager (SOM) is a critical position in our fast-paced company, creating sales growth by building a team of high-performing Account Managers focused on building relationships and consultative selling. The SOM reports to the President.


The SOM is responsible for creating a culture of creative solutions, collaboration, and continuous learning in the ever-changing advertising specialties industry. He or she will ensure the sales team is properly staffed, trained, and providing a high level of solutions, service, and support to existing and new customers.

A qualified Sales Operations Manager will demonstrate historical success in:


  • 1.            Creating a consistent, scalable sales operation incorporating proven processes focused on reinforcing core behaviors that create results.

  • 2.            Building a department culture focused on continuous education and improvement that emphasizes consultative selling, knowing your customers’ business models and needs, and helping customers to grow their business.

  • 3.            Establishing relationships within the sales team to understand individual strengths and opportunities, with clearly defined development roadmaps tailored to each member’s needs.

  • 4.            Fostering an environment that promotes a high level of disciplined execution with a sense of urgency and commitment to following through on commitments.

  • 5.            Managing an effective sales team, including execution of daily activities.

  • 6.            Building strong interdepartmental relationships to create efficiencies, improve processes, and provide world-class service to customers.

  • 7.            Providing effective performance feedback through recognition, rewards, and disciplinary action.

  • 8.            Involvement in industry related activities and events; i.e. tradeshows, customer visits.

Job Requirements


  • Bachelor’s Degree in Business or equivalent is preferred.
  • Ten (10) years of professional experience in sales operations management.
  • Demonstrated track record of developing and effectively implementing sales strategies and achieving sales results.
  • Expertise in consultative selling strategies.
  • Advanced knowledge of the Microsoft Office Suite and
  • History of utilizing CRM software to monitor sales activities and ensure a high level of compliance and service are being provided.
  • Proven track record of leading a sales team on a national stage, with the communication skills and professionalism to work with global companies.
  • Able to define problems, collect data, establish facts, and draw valid conclusions.
  • Outstanding collaboration, influencing and charismatic consensus building skills to create solutions.
  • Excellent communication skills to work with customers, management team, and professional organizations.
  • Must demonstrate sophisticated business judgement.  Decisions will be made independently and quickly and could have a potential long term impact on the Company.
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