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Salesforce Administrator

Solutions Point Lenexa Full-Time
$85,000.00 - $100,000.00 / year
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Solutions Point has partnered with a very good client located in the Overland Park/Lenexa Kansas area. They are looking to hire a Salesforce Administrator FULL TIME. Solutions Point is only recruiting candidates for the interview process. Apply today for consideration. Company offers job stability (50 plus year old company), great work environment, work life balance, base salary plus bonus and excellent benefits.

The Salesforce Administrator is responsible for the overall development, configuration, and operation for the initial implementation, continued operations, and continuous improvement of the Salesforce platform for all user groups. The Salesforce Administrator/Analyst will independently perform development, testing, implementation, documentation and updating tasks relating to the Salesforce platform and integrations.


Duties and Responsibilities


  • Provide tier 3 end-user support (including system configuration, complex formulas, and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of the Salesforce CRM.
  • Understand a variety of different business needs and processes, recommend and execute automation of business processes thru collaboration and consultations with business partners and the Product Owner.
  • Partner with first line support to maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
  • Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce. Partners with end users and first line support to understand the administrative needs and resolve support issues.
  • Review changes in upcoming releases of Salesforce; provide recommendations and documentation regarding features to implement and defer to enhance efficiency and productivity.  Partner with tier 2 support to schedule and deploy upgrades and communicate changes to the user community.
  • Maintain all Salesforce environments (test, training, production, etc.) including documentation, configurations and customizations.
  • Identify improvements to the Salesforce platform through understanding of the Salesforce roadmap, peer organizations, end user community and Salesforce community.  Partner with Product Owner and other stakeholders to prioritize enhancements.
  • Drive and increase user adoption and ensure user satisfaction, including developing, documenting and delivering training.
  • Collaborate with business units and finance to develop dashboards and reports.  Create reportable metrics to create enterprise awareness of Salesforce effectiveness across the enterprise.
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting.
  • Prepare and present clear business and technical analysis.
  • Define and manage a change management process to develop and implement new features and processes.
  • Provide communications to the Salesforce user community throughout the company to ensure understanding and adoption of Salesforce across the enterprise.

Required Skills

  • Two Years of Salesforce Administration minimum
  • Must be motivated individual with strong analytical, problem solving, and root cause analysis skills. Logical, process-oriented thinker with a natural curiosity about technology.
  • Must have ability to work on multiple, time-critical projects simultaneously.
  • Excellent verbal and written communication required, including presentation of complex data in easily understood ways and strong data visualization skills.
  • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects required.

Preferred Skills:

  • Experience as a business analyst or project manager preferred.
  • Working knowledge of SQL, proficiency at using Excel (charts, functions, tables, pivot tables and pivot charts) and experience with statistical analysis and reporting tools preferred.
  • Experience with Marketing Automation tools (i.e. Exactarget/Marketing Cloud) preferred.
  • Salesforce certification preferred (i.e. ADM201)  

Skills required

Application Development
Test Automation
Build Scalable Solution
Java (Programming Language)
Use Web Service
Use Force.Com Platform
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Solutions Point provides you access to an expert technical staff with extensive industry experience. As a result, we are able to provide our customers the highest of quality in the consulting field. Solutions Point enables its customers to be successful by not only bringing the industry's top talent to your company, but also the top technologies. 

We provide staff augmentation Engineering and IT Consulting Services to help you during those peak periods, as well as Professional Services to help you get through those engagements where you do not have the bandwidth and/or the expertise. 

Our company-proprietary processes for recruiting are the result of blending the knowledge, expertise and skills of some of the top management talent in the industry. We know the recruiting business inside and out and intimately understand today's ever-changing technologies as well as the staffing needs of our customers. 

Solutions Point Professional Services is composed of a top-notch management team where each teammate has been immersed in the IT world for at least 10 years. We partner with some of the best technology companies in the industry and build lasting relationships with our partners, our consultants, and our customers. By leveraging Solutions Point's extensive base of consultants, we can deliver on solutions where other companies fall short. 

The Solutions Point team continually analyzes its customer and employee needs as well as future customer requirements. By doing so, we are able to exceed your expectations.

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