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Customer Service Representative at Plugd

Customer Service Representative

Plugd Orlando, FL Full-Time/Part-Time
$39,300.00 - $50,700.00 / year
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Customer Service Representative; No Experience Required

 

Are you looking to Get Plugd into a new role!

Are you excited for a new challenge? 

Are you Versatile, Hard Working and Dedicated to your Career?

 

Great - We have a new opportunity for you to get Plugd right in. And in return, you will receive a range of amazing benefits, bonuses as well as job satisfaction. 

 

Social and digital media is AMAZING, but it can’t offer the same narrative as in personal storytelling. At Plugd, we build an experience AROUND our client’s brand, we take it DIRECTLY to the audience and we PERSONALIZE the message to secure the customer’s attention.

 

 

Customer Service Representative Duties

As a Plugd Customer Service Representative, you will spend 2-4 weeks training as a part of the marketing team, gaining invaluable experience of what makes a PLUGD campaign. Alongside developing skills within storytelling, customer interaction and acquisition, and a level of adaptability by working on multiple campaigns, our Experts in Training also get to spend time with the team they’ll be learning to manage, fostering a relationship and a level of empathy that will allow them to be a successful PLUGD leader!

 

Some of the main duties involved include;

  • Setting up and managing pop-up events
  • Conducting presentations and promoting our client’s products and services in a friendly and enthusiastic manner
  • Delivering exceptional customer service
  • Building relationships
  • Basic administration/data reporting
  • Completing sales transactions

We run and organise a range of exciting ways to reach out to our clients' target market. These include: 

  • Corporate outreach and CRM
  • Trade shows
  • Retail events
  • Pop-ups
  • App demonstration
  • Product demonstration
  • Interactive displays
  • Flash mobs
  • Website ambassadors

 

Customer Service Representative Training

 

Experience in customer service or promotions would be an advantage, however not a requirement as we will provide first-class product and sales training through one on one coaching sessions with our highly skilled team of as well as client and In-house workshops, business seminars and weekly development meetings. 

 

This type of role requires a lot of energy, enthusiasm, and great personality.  If this sounds like you then Get Plugd In and CLICK APPLY TODAY! 

 

Applications: 

 

If you think you would be a good fit, CLICK THE APPLY BUTTON TODAY!  Send your resume or a link to your LinkedIn profile. A member of our Hiring team will be in touch with you to discuss your suitability for the role over the coming days.

Interview process: The initial interviews will be carried out via zoom however all candidates are required to commute to the office in Orlando each day should they be successful in the role. 

Apply today and get Plugd-In!

Good Luck

Recommended skills

Customer Service
Explain Product Feature
Identify Customer Need
Resolve Concern
Resolve Customer Issue
Resolve Request
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