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Customer Service Representative

Nashville, TN Full-Time
$17.00 - $19.00 / hour
Apply Now

Customer Service Representative

Do you enjoy speaking to clients over the phone and helping them problem-solve? Then this is the perfect role for you!

A Company in Nashville is seeking a Customer Service Representative to assist with daily phone calls, emails, and administrative duties.

Customer Service Representative Responsibilities:

  • Accept or direct inbound calls and emails from customers 
  • Effectively follow-up on inquiries and voicemails with a sense of urgency
  • Direct incoming company-wide faxes and emails to the appropriate person/department
  • Maintain current files and records for customers
  • Ability to provide accurate information to customers in regards to billing and account information inquires

Must have 2 plus years of customer service experience

  • Proficiency in Microsoft Office and Outlook
  • Excellent customer service skills
  • Problem solving ability
  • Excellent written and verbal skills including strong professional phone etiquette

Hours: Monday - Friday 8:00am to 5:00pm

Hourly Rate: $17-$19 DOE

Excellent Benefits and PTO

Recommended skills

Microsoft Office
Telephone Skills
Customer Service
Complex Problem Solving


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$17.00 - $19.00 / hour
Estimated Salary: $69K
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Job ID: 71


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