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Customer Service Representative

Nashville, TN Full-Time
$17.00 - $19.00 / hour
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Customer Service Representative

Do you enjoy speaking to clients over the phone and helping them problem-solve? Then this is the perfect role for you!

A Company in Nashville is seeking a Customer Service Representative to assist with daily phone calls, emails, and administrative duties.

Customer Service Representative Responsibilities:

  • Accept or direct inbound calls and emails from customers 
  • Effectively follow-up on inquiries and voicemails with a sense of urgency
  • Direct incoming company-wide faxes and emails to the appropriate person/department
  • Maintain current files and records for customers
  • Ability to provide accurate information to customers in regards to billing and account information inquires

Must have 2 plus years of customer service experience

  • Proficiency in Microsoft Office and Outlook
  • Excellent customer service skills
  • Problem solving ability
  • Excellent written and verbal skills including strong professional phone etiquette


Hours: Monday - Friday 8:00am to 5:00pm

Hourly Rate: $17-$19 DOE

Excellent Benefits and PTO

Recommended skills

Fax
Microsoft Office
Telephone Skills
Administration
Customer Service
Complex Problem Solving

Location

Salary Details

Based on Job Title, Location and Skills
$18
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$17.00 - $19.00 / hour
Estimated Salary: $69K
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Job ID: 71

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