Client Relations Specialist

Client Relations Specialist, Ref S-CRS-81

BIO

We are an agency that decided vintage is the new definition of contemporary. We focus on direct marketing campaigns for Non-Profit organizations. We aim to create not only meaningful connections with customers, but proudly represent our clients! What makes us unique? We are a young and energetic marketing company that focuses on creating campaigns that speak to people. We work as ambassadors, spokespeople, and representatives for our clients, becoming the face of different brands. As you can see, we are passionate about people and strive to be the best for our incredible clients!

Job Duties

This position will be responsible for helping onboard new clients, supporting existing clients and maintaining healthy client relationships. Our clients will rely on you and your team to coordinate and manage all aspects of launching new marketing campaigns that promote their brand, ultimately expanding their markets and increasing financial backing. They will rely on you as an ambassador, proudly representing their mission, products and services. As you garner new support for our clients, they are able to grow, which positions you for career growth as well!

Basic Responsibilities

• Sustaining our current customer base through maintenance and subscription renewals and prioritizing responses to their ongoing needs
• Generating new customers through effective customer interactions at daily marketing and promotional events
• Creating and delivering compelling content and consistently following through on sales & customer service
• Working closely with the sales and marketing team to understand and improve the execution of campaigns
• Collaborating in the planning and execution of company marketing and sales initiatives – providing input from market engagement with prospective customers
• Supporting marketing and sales efforts with industry events, exhibits, or other sales-based events
• Participating in daily team training sessions, developing new systems, tools, and communication techniques to better serve clients

Qualifications:

• Highly organized and detail-oriented
• Outgoing and engaging personality
• Ability to multitask and prioritize
• Excellent communication skills
• Desire to provide outstanding customer service
• Self-starter with the ability to pick up and implement new concepts and directives easily
• Ability to understand critical drivers of the business; identify and report to management accordingly
• Willingness to accept constructive criticism
• Adaptability and flexibility to handle considerable variety in the workplace

Join us today! No prior training or experience is required!

This position is available in Miami, Orlando and Toronto.

CLIENT RELATIONS SPECIALIST

Client Relations Specialist, Ref S-CRS-81