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Customer Service Representative - Print Center

PFI Tech Redmond Full-Time
$16,000.00 - $18,000.00 / year
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PFI Tech is currently seeking Print Production Associates for our client site in Redmond, WA. These will be full-time employee positions. M-F either 8am-5pm or 9am-6pm. Please review the details below and submit a resume for immediate consideration.

JOB FUNCTIONS: Primary resource for printing and finishing customer requests. Quality control of jobs to ensure the client is delivering on customer specifications. Boxing and shipping of finished goods as well as possible local deliveries with company vehicle.

Essential Job Functions:

  • Setting up jobs using multiple graphic tools such as Xerox Workflow Scan and Adobe
  • Running large production equipment such as the Xerox Color Press 1000
  • Assisting in finishing customer jobs by applying different types of binding, hole punching and lamination
  • Running large format equipment to make posters
  • Demonstrated ability to manage multiple tasks in fast paced environment. Ability to demonstrate creativity & strong negotiation skills Ability to demonstrate organizational skills
  • Quality control all jobs that go through production
  • Boxing and shipping of finished goods
  • Local deliveries in company provided vehicle


  • Excellent organization, communication (verbal & written), interpersonal skills.
  • Must have strong computer skills, especially with Microsoft Office
  • Ability to prioritize multiple tasks
  • Ability to interact with internal team
  • Problem resolution skills to ensure customer order requirements are met
  • Perform duties with minimum supervision
  • Previous Print Experience and Graphic Design experience are preferred.

Education & Experience:

  • High School diploma or Equivalent is required
  • Previous or current Print Production Associate Experience
  • Print Background and Graphic Design Experience desired

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

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Customer Service Representative - Print Center
$16,000.00 - $18,000.00 / year
Estimated Salary: $64K
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PFITECH specializes in IT Consulting, Technical Staffing, and Enterprise System Implementation. PFITECH delivers consistent nationwide performance with years of experience in technology and resource integration. We have a rich history of which we are all proud to be a part — highly-skilled people, customized processes, and state-of-the-art tools that have helped our clients stay competitive in the Information Technology community.

Bridging the Gap
The company was founded in 2001 as a result of gaps in service lines and focus in the industry. Our financial strength, human capital, production capacity, and information technology make us one of the nation’s premier full-service provider of IT outsource business solutions.

PFITECH has a proven ability to combine tier-1 talent with enterprise level tools allowing our unique approach to be seamlessly integrated into your environment. This integration is quick, scalable, flexible, and enables you to realize the returns without the traditional investment.

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