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Manufacturing Customer Service

Viking Resource Group Middletown Full-Time
$14.00 - $16.00 / hour
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Viking Resource Group has an immediate opening for an experienced customer service representative at a growing manufacturing company located in Middletown, NY.

Job duties for this position will include:

  • Taking phone orders for product from new and existing customers
  • Entering order information into the computer system
  • Following up with customers on orders and questions
  • Providing information to customers about products and delivery times
  • Checking the computer system for inventory and information
  • Giving customers updates on outstanding orders

The right candidate will have excellent computer skills, a professional phone voice and demeanor, attention to detail and excellent written and verbal communication skills.

Hours for this position are 8:30AM - 5PM Monday through Friday.

Benefits package available after probationary period.

Must pass a drug test and criminal background check prior to start.

3-5+ Years of customer service experience required

Some Manufacturing CSR experience is a plus

Excellent computer skills including strong MS Word, Excel, Outlook

Excellent written and verbal communication skills

Must live within a reasonable commute of the Middletown, NY area

Must pass a drug test and criminal background check prior to start

Recommended skills

Computer Literacy
Verbal Communication
Customer Service
Microsoft Excel
Microsoft Outlook

Location

Salary Details

Based on Job Title, Location and Skills
$15
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Manufacturing Customer Service
$14.00 - $16.00 / hour
Estimated Salary: $69K
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