Viking Resource Group has an immediate opening for an experienced customer service representative at a growing manufacturing company located in Middletown, NY.
Job duties for this position will include:
- Taking phone orders for product from new and existing customers
- Entering order information into the computer system
- Following up with customers on orders and questions
- Providing information to customers about products and delivery times
- Checking the computer system for inventory and information
- Giving customers updates on outstanding orders
The right candidate will have excellent computer skills, a professional phone voice and demeanor, attention to detail and excellent written and verbal communication skills.
Hours for this position are 8:30AM - 5PM Monday through Friday.
Benefits package available after probationary period.
Must pass a drug test and criminal background check prior to start.
3-5+ Years of customer service experience required
Some Manufacturing CSR experience is a plus
Excellent computer skills including strong MS Word, Excel, Outlook
Excellent written and verbal communication skills
Must live within a reasonable commute of the Middletown, NY area
Must pass a drug test and criminal background check prior to start