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Company Contact Info
- Dallas, TX 75247
- Phone: 214-599-9500
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Customer Service Representative – Call Center
PrideStaff • Dallas, TX
Posted 9 days ago
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Seeking HIGHLY motivated individuals that enjoy working in a fast-paced but fun company!
As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions issues.
Additional responsibilities for the Customer Service Representative will include:
- Answering inbound calls from customers in a professional manner
- Researching information using multiple resources and route calls to the appropriate resource
- Provide customers with product and service information and resolve customers concerns and complaints
- Enter customer information in the system and identify and escalate priority issues
- Completing call log and producing call reports
- Provide follow up customer calls when necessary
Call PrideStaff Dallas Metro
As a Customer Service Representative, you must have at least 1-year experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.
Additional requirements for the Customer Service Representative will include:
- Strong data entry/typing skills and computer skills
- Experience selling products or services over the phone
- A High School Degree or equivalent
- A clear criminal background check and drug test
- Must be age 18 or older
At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package!