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Technical Support Specialist
Each TSS-1 is also expected to understand NextGen systems from server to station and any integrated connections to other products.
The purpose of the Technical Support Specialist 1 (TSS-1) is to assist in resolving complex, time sensitive, and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases to field service technicians, within a timely and professional manner.
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What is the Careerbuilder Estimated Salary?
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