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Company Contact Info

  • Minneapolis, MN 55420
  • Gupta Swati

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Customer Service Rep 3 (1145-1) in Minneapolis, MN

American Cybersystems, Inc. (ACS Group) • Minneapolis, MN

Posted 26 days ago

Job Snapshot

Contractor
Manufacturing
Customer Service

Job Competition

54

Applicants

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Job Description

Title:                     Customer Service Rep 3 (1145-1)

Duration:             6 month(s) , CONTRACT

Hours:                  7:00 am to 5:00 pm           

Location:             Minneapolis, MN 55420

 

Description/Comment:

  • Role responsibility includes data entry of work orders from TK dealers, processing dealer and customer requests both via email, the SVC system and by phone.

 

Daily Schedule:

  • Working in an internal CRM system - Egard
  • Answer phone calls from Dealers
  • Process Dealer claims for reimbursement

 

Hard Skills:

  • Data Entry
  • Basic Computer Skills required
  • Microsoft Outlook experience
  • 5-7 years of Customer Service Experience is preferred
  • Warranty Processing experience would be helpful
  • Degree is not required, but would be nice to have

Job Requirements

REQUIRED:

  • Data Entry
  • Basic Computer Skills required
  • Microsoft Outlook experience
  • 5-7 years of Customer Service Experience is preferred
  • Warranty Processing experience would be helpful
  • Degree is not required, but would be nice to have
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