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Assistant Chief of Facilities

Diamond Resorts Virginia Beach Full-Time
$18.75/ hour
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Under general supervision, the Assistant Chief of Facilities supervises, coordinates and performs facility and management functions to facilities team members, outside contractors, and vendors.
  • Prepares work schedules.
  • Evaluates work of subordinates and supervisors.
  • Assigns work.
  • Follows up on reports to management.
  • Ensures that departmental policies and procedures are followed.
  • Resolves employee complaints and grievances.
  • Maintain and update employee and department files.
  • Trains and develops staff and completes annual performance appraisals.
  • Reward and discipline employees.
  • Monitor supplies inventory.
  • Requisition tools, equipment, and supplies.
  • Must be able to perform duties of subordinates.
  • Ensure proper logbook records are maintained.
  • Supervise maintenance and repairs of water and boiler treatment equipment.
  • Maintain pool and spas to standard.
  • Must perform similar and related duties as assigned by upper management.
  • Completes all required Company trainings and compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned. 
  • High School Diploma or equivalent. 
  • A minimum of three (3) years of experience in facilities, maintenance, or related field is required.
  • A minimum of two (2) years of supervisory experience required.
This position provides immediate supervision to direct reports.  Oversee and controls the work performance of others in a close working relationship, often in the same room or close proximity.  A portion of the time may be spent performing individual tasks similar to those performed by direct reports.  May participate in the interview, selection, and training processes as assigned.  May be responsible for assigning work to direct reports, reviewing results in accordance to policies and procedures, and providing recommendations to management.
  • Universal Environmental Protection Agency (EPA) Certification.
  • Certified Pool Operator (CPO) Certification.
  • OSHA 30.
  • Driver’s License (non-commercial) – must be state-specific.
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Read and interpret blue prints.
  • Working knowledge of hot water boilers, HVAC equipment, and pool equipment.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Understand how to develop and implement business strategies.
  • Ability to interpret and create policies, procedures and manuals.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Ability to interpret and create spreadsheets.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Competent in public speaking.
  • Performs well with frequent interruptions and/or distractions.

Recommended skills

Emergency Handling
Time Management
Complex Problem Solving
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Job ID: BQR000029


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