Analysis & Insight

• Proactively and collaboratively develop sales Insights to support Customer Service Operations

• Identify, quantify and prioritize opportunities to enhance operational efficiency and maximize sales and improve customer satisfaction

• Apply excellent sales analytical ability to ensure the highest standards of analysis and reporting are delivered across the team

Project Management

• Take ownership for initiatives and deliver through self and others

• Maintain good standards of project management throughout all phases of the sales lifecycle

• Responsible for resource and work-flow planning and tracking within their team

Team Skills

• Coaching responsibilities across wider sales teams

• Role-models positive behaviors and values

• Provision of support, guidance

Business Development

• Drive continual improvement of existing sales processes

Marketing

• Strategic understanding of our client

• Customer experience, customer journeys, segmentation, profiling, and modeling

• Implementation of sales strategies/initiatives

Requirements role:

• No direct sales experience required!

• A flair for innovation

• Having a degree is desirable however full training is provided

• General intelligence e.g. ability to use initiative and sales analytical skills.

• Excellent oral and written communication skills

• Strong Leadership capabilities

• Results and solutions-oriented focused on delivery and process improvement

• Ability to work both autonomously and with a team

• Enthusiastic self-starter

• Graduate degree

• Innovative but structured thinker

• Adaptable to change and ambiguity

If the above sounds like what you are interested in and you possess these skills, please send us your resume today.

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