Modis is a proud partner to one of the top automotive manufactures in the world and ranked within the top 10 of the Global 500 Companies!
If you are passionate about customer service and enjoy helping others, then we want to talk to you! Our client, one of the most iconic Automotive brands of all time, is seeking out a Customer Care Professional to assist their customers with the ultimate service experience. The facility boosts an onsite café, gym and consistently host activities that make the work environment energetic, collaborative, and fun. It takes incredible people to create a special place. That starts with you!
French Customer Care Professional will provide vehicle owners with an elite service experience to drive customer loyalty. In this role, you will be empowered to “do what it takes” to leave a customer with the very best impression. Delivering an exceptional customer experience is the only priority.
Handle incoming customer service calls in French
Dispatch incoming customer phone calls
Accept customer calls and return customer
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Maintain customer service voicemail and return customer calls
Provide customers with superior customer service
Provide customer service for internal customers
Capturing customer information and answering customer inquiries
Resolve inbound customer calls regarding account
Take customer orders and provide high-quality customer service
Make out going customer service calls
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Answering inbound calls and providing excellent customer service
Provide customer support and handling customer inquiries
Combining excellent customer service skills
Assure quality customer service to all customers
Provide exceptional customer service to all customers
Provide superior customer service with all customer interactions
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