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French Customer Care Professional
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Modis is a proud partner to one of the top automotive manufactures in the world and ranked within the top 10 of the Global 500 Companies!
If you are passionate about customer service and enjoy helping others, then we want to talk to you! Our client, one of the most iconic Automotive brands of all time, is seeking out a Customer Care Professional to assist their customers with the ultimate service experience. The facility boosts an onsite café, gym and consistently host activities that make the work environment energetic, collaborative, and fun. It takes incredible people to create a special place. That starts with you!
Opportunity Overview:
French Customer Care Professional will provide vehicle owners with an elite service experience to drive customer loyalty. In this role, you will be empowered to “do what it takes” to leave a customer with the very best impression. Delivering an exceptional customer experience is the only priority.
- Handle incoming customer service calls in French
- Dispatch incoming customer phone calls
- Accept customer calls and return customer
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interactions
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