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Inside Sales Support at Expert Staffing, Inc.

Inside Sales Support

Expert Staffing, Inc. Sugar Land, TX Full-Time
$40,000.00 - $45,000.00 / year
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Requirement:

  • Professional telephone skills
  • Outstanding customer service skills and the ability to build relationships over the telephone.
  • Excellent organization and project management skills.

Special Skills:

  • Excellent written, verbal and interpersonal skills are required
  • Ability to prioritize and manage multiple projects in a fast-pace environment
  • Leadership and facilitation skills are essential
  • Proficient in Microsoft Word, Excel, and Outlook

Experience:

  • Ideal candidate will have minimum of 2 years in inside sales, customer service, or technical field preferably on computer hardware.

Education:
  • Desired: Associates or Bachelors Degree in Business, Engineering or related technical field

Job Description:

  • Assist Sales Managers in preparing formal quotes and sales support materials in Word and Excel
  • Provide price quotes to customers, determine availability of products, and provide delivery lead times to customers.
  • Interface with customers to resolve RMA and customer service issues.
  • Interface with Planner for follow up on delivery dates and notification.
  • Assist in coordinating with vendors to find out availability & lifecycle of components.
  • Assist coordinating the fulfillment of orders
  • Support Sales Managers in all aspects of sales process
  • Interface with various departments for customer action items
  • Follow up on open quotes



EOE


Recommended Skills

Customer Service
Excel
Identify Customer Need
Prepare Quotes
Sales Support
Word
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