Looking for career-focused individuals with a competitive spirit and passion for customer relationships. As a member of our team, your mission is to offer excellent customer support and product knowledge to help our client's needs. We go beyond the answering questions and problem solving to make our experience memorable. We are a dynamic team looking for innovators and trailblazers who will inspire our work culture.
We are looking for outgoing individuals with great communication skills to join our team as Account Executives. The position duties are primarily composed of customer service, retail sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry-level position. Hourly Pay + Commissions + Bonuses/Incentives. People skills are a must!
Primary responsibilities for the Account Executive role include:
Representatives use tablets to reach out to customers
Representatives verify account information.
Representatives greet customers warmly and professionally
Representatives meet face to face with retail customers.
Representatives will help to upgrade accounts.
Representative assists with placing customer orders, or renewing their contracts.
Representative answer customer questions about promotions or terms of sale.
Representative suggests solutions about what products meet the needs of the client.
Representatives inform a customer of deals and promotions.
Representatives utilize computer technology to handle high sales volumes and place orders.
Representative work with the customer service manager to ensure proper customer service is being delivered.
Representatives report to management on overall daily numbers.
Excellent communication, customer service, interpersonal, and typing skills
Ability to work efficiently and effectively in a multi-task customer service environment
Strong decision-making ability
Strong oral communication skills including active listening
Excellent organization skills
Effective and accurate decision-making skills
· 4 years degree is noticed but not required
· 1-2 years of customer service, retail or sales experience
· Passion to help customer needs
· Relevant education and/or training will be considered a plus
· Demonstrate a positive attitude and friendly demeanor
Here at The Reky Group, we are extremely proud of our company culture. Take a look at what we are up to on our Instagram! @rekygroup
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