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Customer Service Representative

H&CO Doral Full-Time
$13.00 - $18.00 / hour
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Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • English/Spanish required
  • Experience working with customer support.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$15
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$13.00 - $18.00 / hour
Estimated Salary: $64K
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Think you're the perfect candidate?
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Since 1992 H&CO has specialized in providing national and international corporate, tax and advisory services to multinational firms and international investors.

We are committed to providing superior personal attention and take pride in giving you the assurance that the personal assistance you receive comes from years of advanced training, technical expertise and financial acumen. By delivering high-quality professional services on a timely basis, we have built a solid reputation as a trusted advisor in the field of international taxation and corporate tax services for small and midsize companies.

Our multilingual professionals fluent in English, Spanish, Portuguese and Chinese, have broad experience in helping local and international corporations manage their accounting and tax burdens as well as complying with today’s complex reporting requirements. It takes thorough planning on a global scale and having the most effective overall tax structure in place to address specific issues and long-term business goals. At H&CO, you will have extensive national and international affiliate resources that will assist in these matters.

We strongly believe in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a direct result of your success.

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