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Hotel General Manager

Lyons HR Chicago, IL Full-Time
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 Hotel General Manager

Position Summary

Lyons HR, an industry leader in professional recruiting, is currently partnering with a nationally recognized hotel brand in search of a General Manager. The selected candidate will assume complete P&L responsibility for a full-service, upscale nationally branded location in the western suburbs of Chicago. The ideal background will include tenure at the General Manager level as well as including leadership of a facility with a complete food operation, conference center and other hotel amenities. The General Manager will have demonstrated superior people leadership and development skills, guest service skills, property management skills and be able to drive occupancy.

Additional responsibilities of the position include:

Duties and Responsibilities


  • Support revenue and cost objectives by revenue generation and cost control using marketing and planning tools that maximize return to the hotel
  • Manage labor and material costs
  • Meet or exceed budgeted Gross Operating Profit
  • Resolve and respond to guest services opportunities
  • Assure proper management of cash and credit card procedures
  • Collaborate with corporate office on all accounts payable/receivable for processing
  • Payroll submission
  • Frequently conduct a walk-through of the hotel for various shifts
  • Provide leadership and support to all department managers
  • Collaborate with leadership to strategize operational procedures and company goals
  • Conduct regular meetings with department managers and team members to update and train
  • Administer all personnel files for employees
  • Oversee the account billing process through a Controller
  • Conduct employee meeting to include interviews, performance evaluations, and disciplinary action
  • Oversee and manage all departments, working with each department on a daily basis
  • Determining staff hiring needs and scheduling through department heads
  • Have ultimate supervisory responsibility of all hotel staff





  • 5+ years of Hospitality Management experience required
  • Bachelor’s degree in business or related discipline preferred
  • Experience at the General Manager level
  • Must be certified by hotel brand as required
  • Ability to plan and organize the activities of others
  • Superior verbal and written communication skills
  • Knowledge of local geographic area to include area businesses, services, and community events & attractions.



If this is an opportunity of interest to you and you have the experience necessary to fulfill the obligations and responsibilities of the job, please apply

Recommended skills

Customer Service
Food Programs
Profitable Growth
Recruiting Concepts
Staff Management
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