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Customer Service Representative- Call Center

PrideStaff Fairfax, VA, VA Full-Time
$13.00 - $16.00 / hour
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Inside Sales - Customer Service Representatives- Call Center

Job Description

Pridestaff, a national staffing company, is seeking enthusiastic Inside Sales, Customer Service Representative, to work on a temporary to permanent basis with our clients. The Inside Sales, Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers



Inside Sales – Customer Service Representative - Call Center



Job Responsibilities

As an Inside Sales Customer Service Representative, you will be responsible for making inbound and outbound calls to customers regarding products and service as well as provide general information regarding questions issues.


Additional responsibilities for the Inside Sales Customer Service Representative will include:


●        Answering in bound and making out bound call to customers in a professional manner

●        Researching information using multiple resources and route call to the appropriate resource

●        Provide customers with product and service information and resolve customers concerns and complaints

●        Enter customer information in the system and identify and escalate priority issues

●        Completing call log and producing call reports

●        Provide follow up customer calls when necessary



Inside Sales - Customer Service Representative - Call Center


Job Requirements

As an Inside Sales Customer Service Representative, you must have at least 1 years’ experience in a customer service role within a call center environment.  You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Inside Sales Customer Service Representative will include:

●        Strong data entry / typing skills and computer skills

●        Experience selling products or services over the phone

●        A High School Degree or equivalent

●        Must be age 18 or older




Inside Sales - Customer Service Representative - Call Center



Benefits

At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Inside Sales Customer Service Representative a comprehensive benefits package!


Benefits available to the Inside Sales Customer Service Representative include:


∙       Medical Insurance

∙       Dental insurance

∙       Competitive Salary



Inside Sales - Customer Service Representative – Call Center 


Recommended skills

Customer Service
Communication
Computer Literacy
Active Listening
Data Entry
Typing

Location

Salary Details

This salary was provided in the Job Posting.
$13-$16
Hourly Salary

Career Path

See the next step in your career
Customer Service Representative- Call Center
$13.00 - $16.00 / hour
Estimated Salary: $70K
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